Shipping Policy
Last Updated: December 25, 2025
At ELOVIGOR™, we understand that receiving your order on time is an important part of your shopping experience. This Shipping Policy explains how orders are processed, shipped, and delivered.
Our Commitment to Delivery
ELOVIGOR™ offers thoughtfully designed home essentials that help simplify everyday living.
To efficiently serve customers while maintaining product quality and competitive pricing, some products may be shipped through carefully selected fulfillment centers and trusted logistics partners.
This fulfillment approach allows us to:
✔ Deliver innovative home products worldwide
✔ Maintain reasonable pricing for customers
✔ Improve operational efficiency
✔ Reduce unnecessary inventory waste
Our goal is to provide a smooth and reliable delivery experience from checkout to arrival.
1. Order Processing
Every order undergoes verification, quality inspection, and packaging before shipment.
Standard Processing Time
2–5 Business Days
High-Demand Periods
During holidays, seasonal promotions, and peak shopping periods, processing may require up to 7 business days.
Orders are processed Monday through Friday, excluding major holidays.
2. Shipping Costs
Standard Shipping
Shipping fees are calculated during checkout and displayed before payment is completed.
From time to time, ELOVIGOR™ may offer promotional free shipping opportunities on qualifying orders.
Applicable shipping charges will always be shown before an order is finalized.
3. Estimated Delivery Timeframes
Delivery times depend on destination, carrier availability, customs processing, and local transportation networks.
| Destination | Estimated Transit Time |
|---|---|
| United States | 8–15 Business Days |
| Canada | 10–18 Business Days |
| United Kingdom | 10–18 Business Days |
| Australia | 10–18 Business Days |
| Europe | 10–20 Business Days |
| Other International Locations | 12–25 Business Days |
Please note that all delivery estimates are approximate and are not guaranteed arrival dates.
4. Shipment Tracking
Once your order has been dispatched, you will receive a shipping confirmation email containing tracking information.
Please allow:
- 24–72 hours for tracking details to become active
- Additional processing time during weekends or carrier delays
Temporary delays in tracking updates do not necessarily indicate a shipping problem.
5. Customs, Duties & Import Charges
For international shipments, customs duties, taxes, or import fees may be imposed by local authorities.
Customers are responsible for any charges assessed by their country's customs agency.
ELOVIGOR™ is not responsible for:
- Customs clearance delays
- Import taxes or duties
- Government inspections
- Additional fees imposed by local authorities
Requirements vary by country and are beyond our control.
6. Order Changes & Cancellations
If you need to modify your shipping information or request an order cancellation, please contact us as soon as possible.
Requests received within 12 hours of purchase may be accommodated whenever possible.
Once an order has entered processing or shipment preparation, changes and cancellations may no longer be available.
7. Damaged Shipments
If your package arrives damaged, please contact us within 72 hours of delivery.
To assist with your claim, please provide:
✔ Order Number
✔ Photos of the damaged item
✔ Photos of the shipping packaging
Our team will review the issue and work toward an appropriate resolution.
8. Lost Packages
If a shipment is officially confirmed as lost by the carrier, we will investigate the situation and arrange a suitable solution, which may include a replacement shipment when appropriate.
Customers should also verify delivery details and contact the carrier directly if tracking indicates a completed delivery.
9. Shipping Delays
Occasionally, shipments may experience delays due to circumstances outside our control, including:
- Severe weather conditions
- Transportation disruptions
- Customs inspections
- High seasonal demand
- Carrier operational issues
We appreciate your patience should any unexpected delays occur.
Contact Information
For questions regarding shipping, delivery status, or order assistance, please contact:
ELOVIGOR™
Company: Lainey's Furniture For Living
Address: 395 E Monte Vista Ave Suite A, Vacaville, CA 95688
Phone: (707) 449-6385
Email: service@elovigor.com
Customer Support Hours:
Monday – Friday
9:00 AM – 6:00 PM (EST)
Thank you for choosing ELOVIGOR™. We appreciate your trust and look forward to serving you.